[Chevelle-list] ground up order
Rick Schaefer
rickas at gmail.com
Tue Jul 31 10:20:47 MDT 2007
I really appreciate that GroundUp sponsors Team Chevelle. They have been
there for a long time. But, my order experience has never been good. If
you complain about something over at TC you are told " Talk to Ken". If
thats what it takes, why does he have employees?
On 7/31/07, Bob Haggard <skylark1970 at windstream.net> wrote:
>
> I ordered windshield trim for my 70 Nova from Ground Up on 7/5/07. Waited
> 10 days then called to ask about the order and was told they were waiting
> for the clips to come it before shipping the order, "do you want us to ship
> the trim and send the clips when they arrive?" Yes. yes, yes I need the
> trim now. Wait two more weeks and call again, "I can't find anyone back in
> the warehouse, give me your number and I'll call you back." Call again
> after waiting 24 hours and finally I get a straight answer "We don't have
> the trim yet and it will be at least another 30 days according to the
> manufacturer." Got my CC bill in this week and at least they didn't charge
> me for it.
> Bob
>
>
>
>
--
Rick Schaefer
72 TPI El Camino
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